Cloud Service Configuration Limitations

Email Server Setup Limitation

Currently, the managed Cloud deployment of Alation does not support corporate email server setup. The built-in email server option has to be used until this functionality is added.

Alation Analytics V2 Limitations

Starting in 2023.3, Alation Cloud Service customers on the cloud native architecture can connect third-party BI tools to Alation Analytics V2.

If you are an Alation Cloud Service customer who’s not yet on the cloud native architecture, contact your account manager to discuss your options.


Leaderboards are by default turned off for Alation Cloud Service customers hosted in Europe. To have this feature turned on, create a Service Cloud ticket.

Custom Thumbnail Images on the Homepage

If a Server Admin wants to use custom images on the Alation Homepage, they can do so using an Article object in Alation. On how to add custom images using an Article object, See Use Custom Thumbnail Images.

You can also raise a ticket with Alation to add new images using configuration on the backend of the Alation server.