How to Connect to the Customer Portal¶
Customer Managed Applies to customer-managed instances of Alation
Alation has developed a process for connecting to your Alation DB instance and transferring important activity information to Alation for analysis. Usage data is extracted and passed along to Alation to support several activities.
Use Cases¶
Connecting your instance to the Alation server:
Helps monitor and drive user adoption
Allows Alation to access your usage data needed to troubleshoot issues
Connecting to Alation¶
Connecting your instance to Alation is as simple as opening up one of your server ports to enable a connection to the Alation Customer Portal. These ports include:
Service |
Server IP |
Port |
Encryption |
Notes |
|---|---|---|---|---|
Customer Portal |
52.4.59.229 |
443 |
TLS |
|
jidb |
52.4.59.229 |
443 |
TLS |
|
sensu |
52.4.59.229 |
9671 |
encrypted |
rabbitmq |
After your port is opened to one of the above IP addresses, you can test the connection by executing the following telnet commands from your Alation server:
telnet 52.4.59.229 443
telnet 52.4.59.229 9671
Alternatively, if telnet is unavailable, you can use nc:
nc -zv 52.4.59.229 443
nc -zv 52.4.59.229 9671
For more information on enabling outbound ping protocols (per your specific server type, firewall configurations and security protocols), consult with your company’s system/network/database administrator.